Refund policy
Thank you for shopping with J33Zski.
Because our products are made to order, all sales are final once production has begun.
Pre-Orders:
Pre-order items are made specifically for each customer. Please allow 4–6 weeks for production and shipping. Orders cannot be canceled once production has started.
Damaged or Incorrect Items:
If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery at [your email here] with photos of the issue. We will review and resolve the situation as quickly as possible.
Lost Packages:
We are not responsible for delays caused by the shipping carrier. However, if your package is marked delivered but not received, please contact the carrier directly and notify us.
By placing an order, you agree to these terms.